Careers at NOADA and the Akron BMV

Working at the Northeast Ohio Automobile Dealers Association means joining an institution that has served this region since 1927 - and, for many of our team, it means serving the public directly at the Akron BMV, the Ohio deputy registrar agency NOADA operates at 688 Wolf Ledges Parkway. Whether you’re behind the counter helping a first-time driver, processing titles for member dealerships, or supporting the association’s advocacy and events, the work here is local, meaningful, and steady.

This page covers the kinds of roles NOADA hires for, what the work is really like, and how to express interest. If you want a job where what you do genuinely matters to the people in your community, read on.

Why work here

NOADA is not a faceless agency or a national chain. It’s a member-owned association rooted in Akron, with two missions under one roof: representing Northeast Ohio’s franchised dealers and operating a public BMV that thousands of drivers rely on each year. That combination makes for a workplace that is:

• Genuinely local. You’ll serve your own neighbors and work alongside people who live in the same communities. Decisions are made here in Akron, not in a distant headquarters.
• Stable and established. An organization approaching its centennial in 2027 offers the kind of continuity that’s hard to find - the Akron BMV is an essential service that doesn’t go out of style.
• Purpose-driven. BMV clerks perform one of the most important behind-the-scenes jobs in state government: accurate identity verification. Association staff help local businesses that employ thousands of Ohioans. The work has weight.

Roles at the Akron BMV

The heart of our public-facing team is the deputy registrar clerk. These are the people at the counter who serve the walk-in public for plates, registration, driver licenses, REAL ID, placards, and notary service.

What a BMV clerk does

• Verifies identity documents - the clerk’s core responsibility. Reviewing a customer’s source documents to confirm they are who their ID says they are is exacting work, because the IDs and registrations the BMV issues affect nearly every part of a person’s life and errors carry serious consequences.
• Processes transactions accurately - registrations, plate issuance and transfers, license and ID renewals, REAL ID applications, disability placards, and out-of-state VIN inspections.
• Handles payments and records under the State of Ohio’s rules and procedures.
• Delivers a positive customer experience - often to people who arrived expecting a frustrating errand and leave pleasantly surprised.

What we look for in a clerk

You don’t need prior BMV experience - we train. We look for people who are:

• Detail-oriented and accurate - precision matters more here than speed.
• Trustworthy and discreet - clerks handle sensitive personal information and must pass a background screening.
• Calm and service-minded - able to stay organized and courteous through a busy counter.
• Reliable - the public counts on the office being open and staffed.

The clerk role carries real responsibility, and we believe it should be valued accordingly. NOADA supports a sustainable BMV funding model in part so that agencies can attract, train, and retain skilled clerks. Compensation and benefits are discussed during the hiring process.

Roles at the association

Beyond the BMV counter, NOADA’s staff runs the association side of the house. Depending on hiring needs, association roles can include:

• Title & registration processing for member dealerships (Akron BMV Express) - see dealer title services.
• Membership & member services - supporting dealers and coordinating benefits.
• Events & communications - the association’s events, member communications, and the AUTO KNOW market feature.
• Administration & operations - the behind-the-scenes work that keeps both the association and the agency running.

The specific roles NOADA hires for vary with the association’s needs. Call (330) 272-9011 or see Contact to ask about current openings.

What it’s like to work here

A few things define the culture at 688 Wolf Ledges Parkway:

• Small team, real ownership. This isn’t a place where you’re a number. People here wear multiple hats and see the direct results of their work in the community.
• Service over sales. The BMV side is about helping people complete an essential task correctly. The satisfaction comes from a clean, fast, friendly transaction - not a quota.
• Pride in accuracy. Whether it’s an ID document or a member dealer’s title paperwork, getting it exactly right is the job, and the team takes pride in that.
• Local roots, long horizon. You’re joining an institution that intends to keep serving Northeast Ohio for another century.

A day at the counter

A typical day for an Akron BMV clerk is a steady rhythm of short, high-stakes interactions. One customer needs to renew a registration before the month’s end; the next is a teenager getting a first state ID for a sports program; the next is a new Ohio resident converting an out-of-state license; the next needs a disability placard, a REAL ID, or a document notarized. Each transaction is small on its own, but each depends on the clerk getting the identity verification and the paperwork exactly right.

The pace can pick up around lunch, on Saturdays, and at the end of the month when registrations come due - which is where staying calm and organized earns its keep. The reward is tangible: people walk out having finished an errand they were dreading, often faster and more pleasantly than they expected. Over time, clerks build deep fluency in Ohio’s BMV rules and document requirements - expertise that’s valuable, portable, and genuinely respected.

Growth and training

New clerks are trained on the State of Ohio’s procedures, the document standards behind accurate identity verification, and the full range of transactions the agency handles. Because the Akron BMV processes the same kinds of work that flow through NOADA’s dealer title services, the knowledge you build is broad and transferable.

How to apply

NOADA hires as positions open up, primarily for the Akron BMV team. To express interest:

• General interest: Send a résumé and a short note about the kind of role you’re seeking to NOADA. Email tim@neodealers.com, call (330) 272-9011, or see Contact for how to reach us.

NOADA is an equal-opportunity employer.

Frequently asked questions

What jobs are available at the Akron BMV? The Akron BMV primarily hires deputy registrar clerks who serve the public at the counter. From time to time, the association also hires for title-processing, membership, events, and administrative roles. Contact the office to ask about current openings.

Do I need experience to be a BMV clerk? No, we train. We look for accuracy, trustworthiness, a calm and service-minded manner, and reliability. A background screening is required.

Where is the job located? At 688 Wolf Ledges Parkway, Akron, Ohio 44311 - NOADA’s headquarters and the Akron BMV agency. See Contact.

Is this a state government job? Not exactly. The Akron BMV is operated by NOADA, a private association, as an Ohio deputy registrar agency. You’d be a NOADA employee delivering state BMV services. See The Akron BMV agency.

How do I apply? Send a résumé to tim@neodealers.com or call (330) 272-9011 to ask about current openings.

Related

• About NOADA
• The Akron BMV agency
• Leadership
• Akron BMV - public services
• Dealer title services
• Contact NOADA